Frequently Asked Questions
General Questions Frequently asked by Customers
- How do DealPoints Work?
- Is DirectDeals an Authorized Solution Provider with Microsoft?
- Microsoft Licensing - Which Option is Right for Me?
- How to use DirectDeals Reward Points
- DirectDeals is a Microsoft Authorized Reseller
- Windows 10 - Useful Shortcut Keys
- What is the difference between Windows and Office?
- What does OEM Mean?
- How can you provide such a discount on these products?
- Why are your prices so cheap?
- Why does there seem to be more than one version of the same software?
- Will I get a CD, DVD or USB Stick with my software purchase?
- How quickly will I get my product after purchase?
- Are there any discounts or coupons I can use today?
- Do you have an itemized book or catalog of store inventory?
- Are you only online?
- Do you sell subscription services to software?
- Why am I being asked to send you an image of my Credit Card?
- What if I get audited by a Manufacturer?
- Will my product come with a certificate of authenticity?
- What is software?
- What is application software?
- What is system software
- What are CALs?
- What is the difference between 32-bit and 64-bit?
- What is CSP (Cloud Services Provider) program for Education?
- What is CSP (Cloud Services Provider) program for Governments?
- What is Open Value?
- What is a core?
- What is a Terabyte or TB?